Service BDC Manager

It’s no secret that our team at Tarr Hyundai is the key to making our business a success. Customer satisfaction is our top priority, and that begins with having talented professionals at our dealership that can handle all our customers' needs with honed expertise.

At Tarr Hyundai, our service team is now seeking a skilled Service BDC Manager to be a member of our team. With the open position with our team at Tarr Hyundai, we provide substantial growth opportunities, excellent earning potential, and leadership that acknowledges and supports your aspirations. If you’re experienced in Business Development Center Management, then our dealership invites you to apply!

Responsibilities

• Be a liaison between customers and the service department
• Contact customers based on current marketing incentives and recommended services for their vehicles
• Manage a high volume of customer inquiries by phone, email, text, and chat
• Follow up with all service customers to ensure they are happy with their service experience
• Meet daily guidelines given in regards to set appointments, shows, and outbound calls
• Maintain current knowledge of coupons, direct mail pieces, and all service advertising sent out

Qualifications

• Previous customer service management experience
• Ability to present information in a clear and professional manner
• Ability to teach others how and why to perform their job
• Call Center experience preferred
• Dealership experience preferred

Our Commitment to You

We value the experience, skills, and character that this role requires, and we want to reward your effort with these benefits:

• Competitive pay
• 401(k)
• Paid vacation time
• Medical and dental insurance
• Life and Disability Insurance
• Professional and respectful work environment

If you can envision yourself flourishing in this role, we hope you’ll reach out to us at Tarr Hyundai to apply today. We look forward to speaking with you soon.